Certificate in Tourism and Travel Management (CTTM019) — Certificate at London School of Tourism & Hospitality

Certificate in Tourism and Travel Management (CTTM019)


Certificate in Tourism and Travel Management (CTTM019) at LSTH

Travel work, done properly, is part planning, part empathy and part logistics. The Certificate in Tourism and Travel Management is the practical entry point for people who want to do that work for a living — booking trips, building itineraries, handling the bits that go wrong, and learning the rhythm of how agencies and operators actually run.

This is a Certificate-level qualification — written for people who are new to the industry, or who've worked alongside it and want a formal grounding.

Why This Field Still Hires

The agency model has changed, not disappeared. Customers still want a human voice when a flight changes at 2am, or when they're spending serious money on a once-in-a-decade trip. The Certificate in Tourism and Travel Management focuses on exactly that human-with-systems combination — using booking tools properly, but also reading what a customer actually needs.

Who This Certificate Is For

  • School leavers aiming at agency, tour operator or DMC roles.
  • Career changers from retail or customer service into travel.
  • International students targeting tourism-heavy markets.
  • Hospitality staff who want to move sideways into travel-facing roles.

Career Pathways

Graduates of the Certificate in Tourism and Travel Management typically start as travel consultants, reservations agents, tour coordinators, ticketing support staff, or junior product roles inside operators. The certificate is also a sensible step before a diploma or degree if you want to go further.

How the Programme Is Delivered

On-campus, online and distance-learning formats are available. Module structure and intake details are confirmed at enrolment. If you're working full time, the online format usually fits best.

Entry Requirements

  • Completion of secondary school or equivalent.
  • IELTS 5.5 (or equivalent) for international students.
  • Minimum age 17.
  • No previous travel-industry experience required.

Apply for the Certificate in Tourism and Travel Management

If you've been drawn to travel work for years and want to do it properly rather than improvise, click Enroll Now. Admissions will respond within one working day with the next steps.

Frequently asked questions.

Common questions about Certificate in Tourism and Travel Management (CTTM019).

It gives you the foundation — booking flows, itinerary basics, customer handling — but most agencies will also train you on their internal systems. The certificate makes the induction much faster.

Many travel roles eventually require GDS skills (Amadeus, Sabre or Worldspan). The Certificate in Tourism and Travel Management complements those rather than replaces them — and LSTH offers separate GDS-specific certificates.

The certificate is shorter and more practical, focused on first-year-in-industry skills. A diploma goes wider and is better suited if you want to move toward supervisory or management roles eventually.

Yes. On-campus, online and distance-learning options are available — many students choose online so they can keep working while studying.

Typical completion is within a year, depending on study mode and pace. Admissions can confirm timeline for your chosen intake.

The skills are broadly portable — booking systems, customer service and itinerary logic look similar across markets. Recognition by individual employers will vary.

Where Knowledge MeetsInnovation.

At Harold International College of London, we believe in nurturing minds and empowering future leaders through world-class education and a commitment to community impact.

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Certificate in Tourism and Travel Management (CTTM019) | Harold International College of London