Privacy Policy
This policy explains how the Harold International Quality Assurance and Accreditation Academy (HIQAAA) collects, uses, and protects personal information provided by institutions, enquirers, and website visitors.
Information we collect
We collect information provided through the enquiry form, correspondence with the academy, and use of this website.
How we use information
Information is used to respond to enquiries, to scope and coordinate programme validation and institutional quality review engagements, to administer professional development requests, and to keep a record of the academy's dealings with an enquirer or institution.
Legal basis for processing
Processing is carried out on the basis of legitimate interest in responding to enquiries and administering the academy's quality assurance and accreditation services, and on consent where an enquirer submits information directly through the enquiry form.
Retention
Enquiry records are retained for as long as needed to respond and to maintain a record of the engagement. Where an enquiry leads to a validation or review, related records are retained for the life of that engagement.
Your rights
Individuals may request access to their personal data, correction of inaccurate records, erasure where retention is no longer required, and restriction of processing.
Security
Enquiry and review material is stored on access-controlled systems, with access limited to staff and reviewers with a defined role in the relevant matter.
Contact the data controller
Questions about this policy, or requests relating to personal data, may be sent to hiqaaa@haroldinternationalcollege.co.uk or through the contact page.
Discuss a review, validation, or development programme
The academy can confirm scope, evidence requirements, and timelines before any review begins.