SUPPORT

Simple, Clear Booking.

We aim to keep booking straightforward — here is what you should know before, during and after your journey.

BEFORE YOUR JOURNEY

Please ensure that:

  • ✓Pick-up information is accurate
  • ✓Passenger numbers are correct
  • ✓Special requirements have been communicated
  • ✓Contact details are current
  • ✓The requested vehicle or service is appropriate

ON THE DAY

  • ✓Your driver will make reasonable efforts to arrive according to the confirmed booking details.
  • ✓Traffic, weather, road closures and unforeseen circumstances can affect journey times.

CHANGES & CANCELLATIONS

  • ✓Cancellation and amendment terms may vary depending on the service and booking type.
  • ✓Please check your booking confirmation for the applicable conditions.

Cancellation terms may vary depending on the service and booking type. Please check your booking confirmation for applicable conditions.