SUPPORT
Simple, Clear Booking.
We aim to keep booking straightforward — here is what you should know before, during and after your journey.
BEFORE YOUR JOURNEY
Please ensure that:
- ✓Pick-up information is accurate
- ✓Passenger numbers are correct
- ✓Special requirements have been communicated
- ✓Contact details are current
- ✓The requested vehicle or service is appropriate
ON THE DAY
- ✓Your driver will make reasonable efforts to arrive according to the confirmed booking details.
- ✓Traffic, weather, road closures and unforeseen circumstances can affect journey times.
CHANGES & CANCELLATIONS
- ✓Cancellation and amendment terms may vary depending on the service and booking type.
- ✓Please check your booking confirmation for the applicable conditions.
Cancellation terms may vary depending on the service and booking type. Please check your booking confirmation for applicable conditions.