LHOSN HOSPITALITY ACADEMY
Great hospitality businesses need great people. The LHOSN Academy provides practical training designed to improve professional skills, confidence and operational standards.
TRAINING AREAS
Professional behaviour, communication, customer service and workplace standards.
Room standards, cleaning procedures, presentation and inspection.
Reception, guest communication, complaints and service standards.
Professional service, food safety awareness, allergens and customer experience.
Leadership, team coordination, shift management and performance.
Operational planning, people management and hospitality leadership.
FOR EMPLOYERS
We can develop training programmes around your specific operational requirements.