Governance and Leadership
The effectiveness, accountability, and strategic direction of the institution.

HIAC evaluates eligible institutions against predetermined standards and criteria. The framework may consider the ten areas set out below.
The effectiveness, accountability, and strategic direction of the institution.
The design, delivery, monitoring, and review of academic programmes.
The systems through which academic standards and quality are monitored and enhanced.
The effectiveness of educational delivery and learning environments.
The integrity, reliability, fairness, and appropriateness of assessment processes.
The systems available to support students throughout their learning journey.
The qualifications, competence, development, and support of academic and professional staff.
The adequacy and suitability of facilities, technology, learning resources, and other institutional infrastructure.
Institutional policies, accountability, integrity, and responsible management.
The institution's ability to identify areas for development and demonstrate meaningful improvement.
Documents are maintained by HIAC and replaced as the framework is updated.