This policy explains how the Harold International Accreditation Council (HIAC) collects, uses, and protects personal and institutional information provided through enquiries, accreditation applications, complaints, appeals, and use of this website.
Information we collect
We collect information provided through the quick enquiry form, the general enquiry form, the accreditation application form, and the complaints and appeals forms, together with related correspondence and use of this website.
How we use information
Information is used to respond to enquiries, to assess eligibility and process accreditation applications, to consider complaints and appeals in accordance with HIAC's complaints framework, and to maintain a record of accreditation status and decisions.
Legal basis for processing
Processing is carried out on the basis of legitimate interest in administering the accreditation framework, on consent recorded through the declarations given on the accreditation application form, and, where a complaint or appeal is submitted, on the basis of properly considering that matter.
Retention
Accreditation application and decision records are retained for as long as necessary to maintain an accurate accreditation history, including for the duration of any accreditation granted. Complaint and appeal records are retained in accordance with HIAC's complaints and appeals framework.
Your rights
Individuals may request access to their personal data, correction of inaccurate records, erasure where retention is no longer required, and restriction of processing.
Security
Application, complaint, and appeal material is stored on access-controlled systems, with access limited to staff and assessors with a defined role in the relevant matter.
Contact the data controller
Questions about this policy, or requests relating to personal data, may be sent to hiac@haroldinternationalcollege.co.uk or through the contact page.
Considering accreditation for your institution?
Eligibility, standards, evidence requirements, and timelines can be confirmed before an application is prepared.