Advanced Diploma in Air Ticketing & Reservation System (Galileo)

Advanced Diploma in Air Ticketing & Reservation System (Galileo) at HICL

Ticketing professionals who can move confidently through a global distribution system save their employers serious money. Avoided ADM debits, cleaner refunds, smarter reissues, faster IROPs handling - these are not small wins, they protect both margin and customer trust. The Advanced Diploma in Air Ticketing & Reservation System (Galileo) is built for people who want to be that kind of ticketing professional, not a button-pusher.

It is an advanced diploma - more substantial than introductory ticketing courses - and is pitched at learners moving towards specialist ticketing, supervisory ticketing or travel-trade back-office careers.

What 'advanced' actually means in ticketing

Beyond simple booking, advanced ticketing covers fare construction logic, complex routings, taxes and surcharges, voluntary and involuntary reissues, refund rules, queue management and ADM resolution. The Advanced Diploma takes those areas seriously. Graduates leave with a working sense of how to read fare rules and apply them - the part of the job that separates a confident ticketing officer from someone who only handles standard returns.

Who This Advanced Diploma Is For

• Existing reservations and ticketing agents moving into a senior ticketing or supervisor track.
• Travel-agency and consolidator employees wanting deeper Galileo competence.
• Corporate-travel consultants handling complex business travel itineraries.
• Career changers entering the travel trade who want a recognised advanced qualification.

Where graduates of the Advanced Diploma in Air Ticketing & Reservation System (Galileo) typically progress

Typical roles include senior ticketing officer, fares and ticketing specialist, reservations supervisor, corporate-travel team lead and travel-trade back-office support. The Advanced Diploma in Air Ticketing & Reservation System (Galileo) gives you the platform-aware depth; long-term progression depends on the live PNRs you handle afterwards and the airlines and markets you become familiar with.

How the programme is delivered

Sessions combine GDS-style practice with fare construction theory, ticketing scenarios, refund and reissue case work, and queue-management exercises. Where access to a Galileo training environment is part of delivery, format is confirmed at enrolment.

Entry requirements

• Completed secondary education and ideally a prior ticketing or travel-and-tourism diploma.
• IELTS 5.5–6.0 or equivalent for non-native English speakers.
• Minimum age 18 at the start of the programme.
• Basic familiarity with travel-industry vocabulary is helpful.

Apply for the Advanced Diploma in Air Ticketing & Reservation System (Galileo)

If you want to specialise in ticketing and become genuinely useful in the back office of a travel business, click Enroll Now. HICL admissions will respond within one working day.