Is the Certificate in Air Ticketing & Reservation System (Amadeus) recognised by employers?

Travel agencies, OTAs and airline call centres value applicants who can show they have actually worked in Amadeus before. The certificate gives you that practical exposure in a structured format. Each employer will still run their own assessment.

Does this certificate cover other GDSs like Sabre or Galileo?

The focus is Amadeus, since it is the most widely used GDS across many markets. Sabre and Galileo (Travelport) share many concepts — PNRs, fare displays, queues — so once you can use Amadeus fluently, picking up another GDS is faster. Each GDS is still its own training course.

Will I learn fare construction?

Yes, at an introductory but practical level. You will work through fare displays, basic pricing, taxes and ticket issuance in Amadeus, with enough depth to operate confidently in an agency or call centre environment.

Is the Certificate in Air Ticketing & Reservation System (Amadeus) the same as an IATA qualification?

No. IATA runs its own certificate programmes which are separate. This certificate focuses on practical Amadeus competence. The two can complement each other on a CV.

How long does the certificate take?

It is a short, focused programme of a few months or less depending on mode. Specific timelines are confirmed by admissions for your intake.

Can I take this course alongside other travel or aviation studies?

Yes, many learners do. The Certificate in Air Ticketing & Reservation System (Amadeus) sits naturally alongside cabin crew, travel geography and tourism qualifications. Combined, they make a strong applied profile for entry-level airline and travel roles.

Certificate in Air Ticketing & Reservation System (Amadeus)

Certificate in Air Ticketing & Reservation System (Amadeus) at HICL

Most travel agencies, airline contact centres and tour operators still run on a GDS — usually Amadeus, sometimes Sabre or Travelport — sitting behind whatever shiny booking interface the customer sees. If you want to work in travel retail, airline reservations or tour operations, fluency in a GDS is a genuine differentiator. The Certificate in Air Ticketing & Reservation System (Amadeus) is built specifically around that need: hands-on practice with Amadeus commands, PNR creation, fare construction and ticketing workflow.

This is not a theoretical course. The point of the Certificate in Air Ticketing & Reservation System (Amadeus) is that on Monday morning, when an agency or call centre asks if you can pull up a PNR, retrieve an availability, price an itinerary and issue a ticket, you can do it — or at least follow what your supervisor is doing well enough to learn fast.

What you actually practise

You will work through Amadeus encoding and decoding, availability and schedule displays, seat selection, PNR creation and modification, queues, fare displays and basic fare construction, taxes, validating carriers, electronic ticketing, refunds and reissues at an introductory level, and the day-to-day workflows that real agencies use. The Certificate in Air Ticketing & Reservation System (Amadeus) also covers the structure of airline tickets, IATA conventions and the agency-airline relationship so the commands you type actually make sense.

Who This Certificate Is For

New entrants to travel agencies, online travel companies and tour operators who need GDS fluency to be useful from week one.
Airline reservations and call-centre applicants targeting Amadeus-based carriers.
Cabin crew and ground staff broadening into ticketing and reservation roles.
Small travel-business owners and freelancers who want to handle their own bookings rather than depend on a consolidator.

Where Graduates Tend to Go

Graduates of the Certificate in Air Ticketing & Reservation System (Amadeus) typically take roles as travel consultants, reservations agents, ticketing officers, OTA back-office staff, tour operator reservations clerks and airline call-centre agents. The certificate is also a sensible add-on for anyone in the wider travel and aviation industry who interacts with bookings and wants to actually understand what the system is doing.

How the Programme Is Delivered

The Certificate in Air Ticketing & Reservation System (Amadeus) is delivered through taught sessions, hands-on Amadeus practice and realistic ticketing scenarios. Specific module structure and intake calendar are confirmed at enrolment.

Entry Requirements

Completion of secondary school or equivalent.
Minimum age 17.
IELTS 5.5 or accepted equivalent for non-native English speakers.
Basic computer literacy and comfort with typed commands.

Apply for the Certificate in Air Ticketing & Reservation System (Amadeus)

If you want a directly employable skill in travel and airline reservations, click Enroll Now. HICL admissions will respond within one working day with the next steps.