Certificate in Air Ticketing & Reservation System (Amadeus)

Certificate in Air Ticketing & Reservation System (Amadeus) at HICL

Most travel agencies, airline contact centres and tour operators still run on a GDS — usually Amadeus, sometimes Sabre or Travelport — sitting behind whatever shiny booking interface the customer sees. If you want to work in travel retail, airline reservations or tour operations, fluency in a GDS is a genuine differentiator. The Certificate in Air Ticketing & Reservation System (Amadeus) is built specifically around that need: hands-on practice with Amadeus commands, PNR creation, fare construction and ticketing workflow.

This is not a theoretical course. The point of the Certificate in Air Ticketing & Reservation System (Amadeus) is that on Monday morning, when an agency or call centre asks if you can pull up a PNR, retrieve an availability, price an itinerary and issue a ticket, you can do it — or at least follow what your supervisor is doing well enough to learn fast.

What you actually practise

You will work through Amadeus encoding and decoding, availability and schedule displays, seat selection, PNR creation and modification, queues, fare displays and basic fare construction, taxes, validating carriers, electronic ticketing, refunds and reissues at an introductory level, and the day-to-day workflows that real agencies use. The Certificate in Air Ticketing & Reservation System (Amadeus) also covers the structure of airline tickets, IATA conventions and the agency-airline relationship so the commands you type actually make sense.

Who This Certificate Is For

• New entrants to travel agencies, online travel companies and tour operators who need GDS fluency to be useful from week one.
• Airline reservations and call-centre applicants targeting Amadeus-based carriers.
• Cabin crew and ground staff broadening into ticketing and reservation roles.
• Small travel-business owners and freelancers who want to handle their own bookings rather than depend on a consolidator.

Where Graduates Tend to Go

Graduates of the Certificate in Air Ticketing & Reservation System (Amadeus) typically take roles as travel consultants, reservations agents, ticketing officers, OTA back-office staff, tour operator reservations clerks and airline call-centre agents. The certificate is also a sensible add-on for anyone in the wider travel and aviation industry who interacts with bookings and wants to actually understand what the system is doing.

How the Programme Is Delivered

The Certificate in Air Ticketing & Reservation System (Amadeus) is delivered through taught sessions, hands-on Amadeus practice and realistic ticketing scenarios. Specific module structure and intake calendar are confirmed at enrolment.

Entry Requirements

• Completion of secondary school or equivalent.
• Minimum age 17.
• IELTS 5.5 or accepted equivalent for non-native English speakers.
• Basic computer literacy and comfort with typed commands.

Apply for the Certificate in Air Ticketing & Reservation System (Amadeus)

If you want a directly employable skill in travel and airline reservations, click Enroll Now. HICL admissions will respond within one working day with the next steps.